Is Google Earth installed?
1.Make sure Google Earth is installed on the computer.
2.How to install...
Check the browser's "downloads" area.
If you are using Firefox, Chrome, or Safari (that is, not Internet Explorer) the browser might be putting the file into its "downloads" area.
1)If so, go the the downloads area (from the browsers "Tools" icon) and open the file from there.
2)If there are many Earth Point files in the downloads area, then it might be difficult to know which one to open.
3)In that case, "clear" the downloads area, then click the Earth Point "View on Google Earth" or "Fly To On Google Earth" button again. That way, there will be just one file in the downloads area to choose from.
Fix the computer's file associations (Windows computers only).
Sometimes the computer's Google Earth file types get mixed up.
NEW! BETA VERSION This Windows cmd file will fix the file associations automatically - FixGoogleEarthFileAssociations.zip
1.Download the file.
2.Unzip the file.
3.Run the unzipped file.
Older, manual method.
This can be a bit complicated, please call anytime...
1)Open the control panel.
2)If you are using Windows 7 or 8, on the right side of the top line, select "Large Icons" for the "View By" option. If you are using Windows "Vista" switch to "Classic View". If you are using "XP", please call for instructions.
3)Open "Default Programs"
4)Select "Associate a file type or protocol with a program"
5)Wait about 15 seconds for the screen to fill out.
6)Scroll down to ".kml"
7)In the right column the option should say "Google Earth"
8)If not, double click.
9)If Google Earth is displayed select it. If not, click the little down arrow to the right of "Other Programs".
10)If still not displayed there are two things to try. We would either click the "Browse" button and find Google Earth – something like "C:\Program Files\Google\Google Earth Pro\client\googleearth.exe" or reinstall Google Earth.
11)Repeat for the ".kmz" file extension.
If you are using Windows XP...
If you are
1)Using Windows XP, and
2)You are not the administrator of the computer, and
3)You are the one who installed Google Earth, then
4)Google Earth will not open files.
The solution is to uninstall Google Earth, then have an administrator sign into your computer and install Google Earth. Get Google Earth from http://earth.google.com